Privacy & Cookie Policy
Effective Date: 8 January 2026
Oswald Sporting Ltd (“Oswald”, “we”, “us”, “our”) values the users of our website www.oswaldpolo.com (the “Website”). Your privacy and trust are very important to us. We recognise that you may be concerned about our collection, use, and disclosure of personal information when you use the Website and the services offered through it (“Oswald Services”).
This Privacy & Cookie Policy explains what information we collect, how we collect it, how it is used, and how it is protected.
Our website, ordering system and associated security infrastructure are provided and managed by www.deconetwork.com, who act as a data processor on our behalf.
By using the Website, you accept the practices described in this Privacy & Cookie Policy.
If you have any questions or comments regarding this policy, please contact us at teamwear@oswaldsporting.co.uk.
Does Oswald Ever Make Changes to its Privacy & Cookie Policy?
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on the Website and will take effect from the updated effective date.
Where appropriate, we may also notify you by email or via your account when you next log in after changes have been made.
What Types of Information Does Oswald Collect?
Personal Information
We collect personal information that you provide to us, including but not limited to:
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Name
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Company, club or organisation name
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Billing and delivery address
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Email address
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Telephone number
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Order and artwork details
Payment information is processed securely by third-party payment providers and is not stored directly by Oswald.
Non-Personal Information
We also collect non-personal and technical information such as:
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Browser type
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Referring website URL
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Internet service provider
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Operating system
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IP address
This information cannot easily be used to personally identify you.
How and When Does Oswald Collect This Information?
Information You Provide
We collect personal information when you:
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Place an order or request a quote
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Create an account
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Submit artwork or specifications
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Subscribe to communications
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Contact us by email or other means
Communications
If you communicate with us regarding the Website or Oswald Services, we may collect the information you provide in those communications.
Analytics and Reporting Technologies
Like most websites, we use analytics and reporting technologies to record non-personal information such as IP addresses, browser details, page visits, and dates and times of access.
We and our platform provider (DecoNetwork) may use cookies, web beacons and similar technologies to help manage, monitor and optimise the Website and to understand how visitors use it.
How Does Oswald Use My Information?
Personal Information
We use personal information for legitimate business purposes, including:
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Processing and fulfilling orders
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Producing and delivering customised products
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Communicating about orders, enquiries or support
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Managing accounts and records
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Improving our Website and services
Non-Personal Information
We use non-personal information to analyse Website usage, improve performance and enhance user experience.
When Will Oswald Disclose My Information to Third Parties?
Business Transfers
If Oswald undergoes a business transition such as a merger, acquisition or sale of assets, personal information may be transferred as part of that transaction. Where required, you will be notified.
Legal Requirements
We may disclose personal information where required to:
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Comply with legal obligations
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Respond to lawful requests from authorities
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Protect our rights, property or safety
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Enforce our policies
Service Providers
We may share information with trusted third parties who help us operate our business, including:
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Payment processors
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Production, decoration and fulfilment partners
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Courier and delivery companies
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Website and system providers (including DecoNetwork)
These parties are only provided with the information necessary to perform their services and are required to keep it secure.
Non-Personal Information
We may disclose aggregated non-personal information for business or analytical purposes. This information does not identify you personally.
What About Cookies and Web Beacons?
Cookies are small files placed on your device to help the Website function efficiently and improve user experience.
We use cookies to:
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Enable core Website functionality
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Manage user sessions and logins
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Analyse Website traffic and usage
Web beacons are small graphic images used to monitor Website usage or email interactions.
Cookies and web beacons used on this Website are not directly linked to personal information.
Cookies Used On This Site
1st party Cookies used on this site
The following 1st party cookies are used on our site:
| Name | Purpose |
| login_token | Allows the user to be automatically logged in if they have previously entered their username and password. |
| _pc_session_id | Allows our site to store information about session (referrer, landing page, etc...) |
| c_rt_ppr | Allows DecoNetwork to apply session affinity to back-end nodes in cluster. |
| set_sa | Used on the sign-up page to store what DecoNetwork sales agent website has originally been visited. |
3rd party Cookies used on this site
The following 3rd party cookies are used on our site:
| Provider | Name | Purpose | More information |
| _utma _utmb _utmc _utmz |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. | Google Privacy policy |
Additional third-party cookies may be used depending on site functionality. Where required, these are the responsibility of the site owner to declare.
How to Control and Delete Cookies
You can accept or decline cookies through your browser settings. Most browsers accept cookies automatically, but settings can be changed.
Please note that disabling cookies may affect Website functionality.
More information is available at:
www.aboutcookies.org
Does Oswald Protect My Personal Information?
We use commercially reasonable technical and organisational measures to protect personal information against unauthorised access, loss or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Content you upload or submit through the Website (such as logos or artwork) may be visible to authorised users involved in fulfilling your order.
How Can I Review or Update My Personal Information?
You may request access to or correction of your personal information by contacting us at jess@oswaldsporting.co.uk.
For security reasons, proof of identity may be required.
Marketing Communications
You may opt out of marketing communications at any time by:
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Using the unsubscribe link in emails
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Contacting us directly at teamwear@oswaldsporting.co.uk
Service-related communications (such as order updates) will still be sent where necessary.
Children’s Privacy
The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 and will delete such information if identified.
Third-Party Websites
This Privacy & Cookie Policy does not apply to third-party websites linked from our Website. We encourage you to review their privacy policies separately.
Contact Us
If you have any questions regarding this Privacy & Cookie Policy, please contact:
Oswald Sporting Ltd
Email: teamwear@oswaldsporting.co.uk
